'Where It Hurts' Podcast

‘No Mercy’ Chapter 3: Patchwork of Urgent Care Frays After a Rural Hospital Closes

'No Mercy' is Season One of 'Where It Hurts,' a podcast about overlooked parts of the country where cracks in the health system leave people without the care they need. Our first destination is Fort Scott, Kansas.


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Emergency care gets complicated after a hospital closes. On a cold February evening, when Robert Findley fell and hit his head on a patch of ice, his wife, Linda, called 911. The delays that came next exposed the frayed patchwork that sometimes stands in for rural health care.

After Mercy Hospital Fort Scott shut down, many locals had big opinions about what kind of health care the town needed.

“Words of experience is, you don’t know when that tragedy is going to happen,” Linda Findley said.

Fort Scott’s free-standing ER and the new community health center aren’t enough, she said.

“I mean, my gosh, you need to feel like you’re safe and could be taken care of where you’re at,” she said.

Click here to read the episode transcript.

Linda Findley holds a photo of her husband, Robert.(Christopher Smith for KHN)


“Where It Hurts” is a podcast collaboration between KHN and St. Louis Public Radio. Season One extends the storytelling from Sarah Jane Tribble’s award-winning series, “No Mercy.”

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