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Headaches Over the Health System?

Pre-authorization delay? No in-network specialists? Dispute over costs? Confusion after a hospital discharge? Long wait times in the ER? Share your story. Health Care Helpline helps you navigate the hurdles between you and good care. Send us your tricky question and we may tap a policy sleuth to puzzle it out. This crowdsourced project is from NPR and KFF Health News.

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We strive to tell stories that include people from different backgrounds and experiences. If you’d like, please share your race or ethnicity.
If you have a medical bill, correspondence, or documents that will help us begin to unravel your dilemma, please attach them. We won’t publish or share your information outside of our organization without your permission.
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    How Can We Reach You?

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