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Consumers Beware: Not All Health Plans Cover A Doctor’s Visit Before The Deductible Is Met

By Julie Appleby December 23, 2013 KFF Health News Original

Those buying some bronze and silver plans could have to spend thousands before full coverage kicks in.

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Emails Ask Those Who Failed To Try Healthcare.gov Again

By Marissa Evans November 12, 2013 KFF Health News Original

Roughly 275,000 “come back, we miss you” emails will be sent in waves this week encouraging consumers who couldn’t create an account or log-in to the  malfunctioning Healthcare.gov website to try again, officials at the Centers for Medicare & Medicaid Services said Tuesday. The announcement comes as the agency is working to meet a self-imposed […]

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Obama Seeks To Reassure Consumers Frustrated With Healthcare.gov

October 21, 2013 KFF Health News Original

“Nobody is madder than me” about the problems consumers have had with the federal insurance marketplace, Obama said in a Rose Garden speech, “which means it’s going to get fixed.”

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Why New Medicaid Enrollment is Soaring

By Christine Vestal, Stateline November 6, 2013 KFF Health News Original

A Stateline survey indicates at least 1.5 million people have already signed up or have been pre-qualified for expanded Medicaid in the 19 states that have provided counts.

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‘Motor Voter’ Meets The Health Law

By Anna Gorman November 20, 2013 KFF Health News Original

New insurance marketplaces around the country are weighing whether to offer voter registration to people signing up for health insurance. The issue could cause political and legal fights across the nation.

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Will Low Online Enrollments In The Fall Hobble The Health Law?

By Phil Galewitz and Jay Hancock November 14, 2013 KFF Health News Original

Numbers released by the government Wednesday deepened doubts about the law’s immediate viability, and proposed fixes have shortcomings.

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Confirmation Path Appears Smooth For Obama Pick To Take The Helm At HHS

May 15, 2014 Morning Briefing

Sylvia Mathews Burwell received a friendly reception from both sides of the aisle during her second confirmation hearing, during which she pledged to try to recoup any taxpayer funds that may have been misused on flawed state websites and defended the “unilateral” changes the Obama administration has made to the health law.

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Report: Most States Do A Poor Job Informing Consumers About Physician Quality

By Julie Appleby December 10, 2013 KFF Health News Original

When it comes to providing consumers with easily accessible information about physician quality, a report out today gave most states grades of ‘D’ or ‘F,’ often because they compile data only about primary care doctors, not specialists. Washington state and Minnesota were the only states that got an A from the Health Care Incentives Improvement Institute, a […]

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Enrolling In Obamacare In Alaska Is Possible

By Annie Feidt, APRN November 8, 2013 KFF Health News Original

Lara Imler finally got through on healthcare.gov, but it took both motivation and expertise. She has a chronic condition and a programming degree.

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FBI Turns Attention To Oregon’s Health Exchange Troubles

May 5, 2014 Morning Briefing

The Federal Bureau of Investigation is one of many federal agencies taking a long look at the difficulties that plagued Oregon’s online insurance marketplace and led state officials to decide to scrap it. Meanwhile, Maryland is working to rebuild its website. News outlets from Colorado and Washington also offer updates.

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Make Tax Day Also Enrollment Deadline, One Health Expert Says

By Julie Appleby November 7, 2013 KFF Health News Original

With one small fix, the administration could satisfy calls from some members of Congress to extend the time people have to enroll in new health insurance through online marketplaces, a health policy expert says. The fix would not create problems in the industry and would move the deadline to a point when many people have […]

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Oregon Gov. Releases Subpoenas Probing Failed Exchange

May 22, 2014 Morning Briefing

Grand jury subpoenas issued by federal investigators last week and released Tuesday by Oregon Gov. John Kitzhaber demand all records, including email correspondence related to the application or receipt of federal funds for building the state’s failed website. Meanwhile, the board that oversees Maryland’s troubled exchange was found to violate state laws requiring such groups to explain their reasons for meeting behind closed doors.

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Humana Exec Predicts Obamacare Open Enrollment Extension

By Phil Galewitz November 6, 2013 KFF Health News Original

Humana, one of nation’s largest health insurers, said Wednesday that it expects the Obama administration to extend open enrollment for its troubled online marketplaces beyond March 31. But a spokeswoman for the Centers for Medicare & Medicaid Services, Julie Bataille, said, “Consumers still have ample time to enroll in the six-month open enrollment period.” Millions […]

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Are Federal Call Centers Up To The Task Of Enrolling Millions In Health Plans?

By Phil Galewitz October 24, 2013 KFF Health News Original

Despite the president’s urging that frustrated consumers use call centers, advocates say they’re not “a realistic alternative” for comparing and selecting coverage.

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Zients Vows Healthcare.gov Will Work Smoothly By End Of November

By Phil Galewitz October 25, 2013 KFF Health News Original

A subsidiary of UnitedHealth Group, which built the federal data hub, will oversee the fixes.

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My Other Pre-Existing Condition: Unstable Insurance

By Randy Dotinga October 28, 2013 KFF Health News Original

After bouncing through seven insurers in 13 years, a freelance writer hopes the system will keep him covered for good.

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Check Your Blood Pressure, (Unwittingly) Sell Your Contact Information

By April Dembosky, KQED January 15, 2014 KFF Health News Original

SoloHealth, a company that puts health screening kiosks in supermarkets, partners with insurers looking to sign people up with Affordable Care Act polices.

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Q&A: Sorting Out the Controversy Over Canceled Insurance Policies

By Michael Ollove and Christine Vestal, Stateline November 22, 2013 KFF Health News Original

Where do states stand on approving President Obama’s plan to allow insurers to extend canceled health insurance plans under the health law? Many are still wringing their hands over whether they should comply.

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Adding To Health Insurance Confusion, Other Groups Try To Cash In

By Lynn Hatter, WFSU November 4, 2013 KFF Health News Original

With the federal exchanges still not working well, some uninsured people are turning to local groups to figure what to do. In Florida, a lack of coordination among different agencies is leaving room for dubious outfits to enter the scene.

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Oregon Shines On Medicaid, As Texas Stalls On Sign-Ups

By Carrie Feibel, KUHF and Kristian Foden-Vencil, Oregon Public Broadcasting November 14, 2013 KFF Health News Original

In Oregon, the online health marketplace isn’t working for people looking to buy individual policies. But the state has been rapidly expanding Medicaid anyway. In Texas, insurance helpers may face state regulations that would make it even harder to assist people seeking coverage.

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