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California Faces Steep Challenges As Obamacare Launches, Report Finds

By Daniela Hernandez February 20, 2014 KFF Health News Original

As it prepares to offer coverage to its millions of uninsured residents through the Affordable Care Act, California faces daunting challenges and provides useful lessons for the rest of the nation, according to a survey and analysis released Wednesday in Washington, D.C. The Kaiser Family Foundation’s report, based on a survey of 2,500 adult Californians before enrollment began […]

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WellPoint Optimistic On Exchanges Despite Slow Start

By Jay Hancock January 14, 2014 KFF Health News Original

WellPoint Inc. and its Anthem Blue Cross plans made one of the biggest bets on selling insurance to individuals and families through the health law’s online exchanges. No regrets, CEO Joseph Swedish said Tuesday, despite the balky beginning. “Despite the near-term uncertainty, we believe exchanges will be growing as a big part of the market […]

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Massachusetts Looks To Other States For Website Fixes

March 10, 2014 Morning Briefing

Among possible ways to resolve the continuing issues, state officials are contemplating the possibility of buying or leasing technology from states where the online insurance marketplace is working. They also are considering scrapping the current website and starting over. News outlets also track developments in Maryland, California and Illinois.

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Medicare Data Show Wide Differences In ACOs’ Patient Care

By Jordan Rau February 21, 2014 KFF Health News Original

The first public evaluation of how 141 networks of doctors and hospitals performed looks at five quality measures for patients with diabetes and heart disease.

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Many Consumers Report Improvements With Healthcare.gov

By Phil Galewitz December 2, 2013 KFF Health News Original

Vickie Fleisher-Gann had been trying since Oct. 1 to complete her Obamacare application so she could start shopping for insurance on healthcare.gov, but she kept getting stopped by error messages. With her policy expiring at the end of the year, she feared time was running out. On Sunday morning, the former Harrisburg, Pa., hospital administrator finally was able to […]

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Marketplace Website Has A Rocky Day As Thousands Try To Beat Enrollment Deadline

March 31, 2014 Morning Briefing

Federal officials took the healthcare.gov marketplace offline twice to deal with problems that surfaced under the heavy use.

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With Three Weeks Left, Consumers Fear They May End Up Without Health Coverage On New Year’s Day

By Jordan Rau December 2, 2013 KFF Health News Original

Insurance marketplace malfunctions have left some eager consumers in limbo as deadline to enroll nears. “I’m praying to God,” one says.

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A Test For The Health Law In Scandal-Plagued Cities Of Southeast Los Angeles

By Anna Gorman December 10, 2013 KFF Health News Original

Overcoming distrust of government won’t be easy in Bell and Cudahy, and neither will signing up 60 percent of the residents for Covered California insurance.

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Online Insurance Brokers Stymied Selling Obamacare Policies

By Eric Whitney October 22, 2013 KFF Health News Original

Websites like eHealthInsurance.com that were planning to start selling new, subsidized Obamacare policies on Oct. 1 still can’t offer them to customers.

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Obamacare Deadline For Jan. 1 Coverage Extended One Week

By Mary Agnes Carey November 22, 2013 KFF Health News Original

Consumers will have an extra week — until Dec. 23 — to enroll in health insurance coverage that begins Jan. 1, Obama administration officials said Friday. Millions of consumers have been frustrated by their inability to sign up for coverage through healthcare.gov, the federal website for residents of 36 states, which went public Oct. 1.  While […]

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Late Surge In Obamacare Sign-Ups, White House Continues Push

March 30, 2014 Morning Briefing

With the deadline for most people on Monday, the administration says the website is dealing with heavy traffic.

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8 Senate Democrats Seek Obamacare Enrollment ‘Alternative’

By Julie Appleby November 26, 2013 KFF Health News Original

Eight Senate Democrats — including key leadership member Charles Schumer of New York — told the Obama administration Monday that they “continue to be troubled by the ongoing technical difficulties” with  healthcare.gov and want an alternative way for insurers and web-based brokers to enroll subsidy-eligible consumers. “There are long-term advantages to providing Americans multiple ways […]

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Mass. Cutting Ties With Insurance Exchange Website Vendor After Problems

March 18, 2014 Morning Briefing

The contractor, CGI Group, is also the lead contractor on the federal marketplace website.

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Philadelphia-Area Blues Struggle To Match Customer Service To Demand

By Robert Calandra and Stacey Burling, The Philadelphia Inquirer January 24, 2014 KFF Health News Original

The region’s two largest health insurers faced a rush of new customers leading up the ACA deadline. Now both face a surge of customer service complaints.

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Attention Second Guessers: Even A Tech Giant Can Flub An Insurance Exchange

By Steve Henn, NPR News December 3, 2013 KFF Health News Original

This story comes from our partner Oregon has spent more than $40 million to build its own online health care exchange. It gave that money to a Silicon Valley titan, Oracle, but the result has been a disaster of missed deadlines, a nonworking website and a state forced to process thousands of insurance applications on […]

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A Small West Virginia Town Rallies For Better Health

By Ankita Rao February 5, 2014 KFF Health News Original

“Sustainable Williamson” campaign includes 5K races, a community garden, healthier food and cancer screening.

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3 State Exchange Leaders Try To Get Good News Out

By Jenny Gold November 18, 2013 KFF Health News Original

Democrats in states running their own exchanges are seeking to put a more positive spin on the rollout of the Affordable Care Act, despite the mostly negative news coming out of Washington. “What we’re seeing is incredible momentum,” Peter Lee, executive director of Covered California, said during a conference call for reporters held by Families […]

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Advocates Worry That Drug Company Assistance Programs Will Be Banned From Helping Patients With Marketplace Policies

By Michelle Andrews February 4, 2014 KFF Health News Original

Some specialty drugs can cost consumers — even those with insurance — thousands of dollars a year, but manufacturers often provide aid for those who meet specific income and program requirements.

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Should Consumers Give Healthcare.gov A Second Chance?

By Phil Galewitz November 27, 2013 KFF Health News Original

This KHN story was produced in partnership with  As you probably know from all of the talking (and screaming) heads on TV, the Affordable Care Act (ACA) stumbled out of the gate with a glitch-ridden enrollment site, cancellation of some insurance policies and other technical glitches that have made Steve Jobs roll over in his […]

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Table: Hospitals Judged Best And Worst For Hip And Knee Readmissions And Complications

December 17, 2013 KFF Health News Original

Medicare has evaluated how often patients undergoing hip and knee surgery were readmitted or suffered a serious complication. These hospitals did much better or worse than average.

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