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Looking For D.C.’s Best Hospitals? Here’s A Little Advice

By Jordan Rau October 11, 2013 KFF Health News Original

A cottage industry of nonprofits and companies offer grades and rankings of hospitals. But they often measure different things.

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Maryland’s Health Exchange Goals Revised After Research Error

February 24, 2014 Morning Briefing

The initial goal was reportedly based on flawed data, and the newly set milepost has already been met. Still, The Baltimore Sun reports that the state has halted work on its small business marketplace and that Maryland will charge for work related to public information requests about what went wrong with the website.

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Administration Gives Thumbs Up To Website Fixes And Upgrades

December 2, 2013 Morning Briefing

The health law website reportedly now is operating 90 percent of the time, but more work still must be done, according to the Obama administration’s Sunday progress report on their efforts to correct healthcare.gov’s problems.

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Viewpoints: House GOP Moves Away From Health Law Repeal Demands; Defeating Polio; Health Website Insults Hispanics

January 15, 2014 Morning Briefing

A selection of editorials and opinions on health care from around the country.

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Healthcare.gov Problems Snarling Enrollment; State Exchanges Doing Better

By Yuki Noguchi, NPR News October 21, 2013 KFF Health News Original

This story comes from our partner ‘s Shots blog. The Obama administration’s hopes ran high that millions would flock to enroll for health insurance on state and federal exchanges established under the Affordable Care Act. Those exchanges went online Oct 1. The administration projected that half a million individuals or families would enroll within 30 […]

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Medicaid Enrollment Is ‘Early Success Story,’ But Website’s Problems Are Still Causing Sign-Up Difficulties

November 12, 2013 Morning Briefing

The Associated Press reports on the larger enrollment in states that are expanding their Medicaid programs. However, The New York Times points out that the snags on the marketplace websites may be holding up thousands of others who will be eligible for the state-federal program for low-income people.

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Fixes For Health Website Running Up Against The Clock

November 30, 2013 Morning Briefing

Administration officials say the enrollment site has improved significantly but acknowledge that the work will continue past today’s deadline.

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Individuals Still Getting Errors From Health Website As Notifications To Insurers Lag

December 16, 2013 Morning Briefing

The Wall Street Journal looks at some of the inaccurate assignments that many consumers find when they seek insurance on the new marketplaces. Meanwhile, the enrollment records for 15,000 people were not properly transmitted to insurance plans, according to federal officials.

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Politics, Implementation Pressures May Have Worked Against Website’s Technical Needs

November 4, 2013 Morning Briefing

News outlets take a long look at the moving parts that were in play as the problem-plagued federal health exchange website was under construction.

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Mass. Hires New Firm To Fix Online Insurance Marketplace

February 7, 2014 Morning Briefing

A report blames Massachusetts’ online insurance marketplace woes on problems at the firm the state hired to build the website, CGI. Gov. Deval Patrick unveiled a plan Thursday that would hire another firm, while retaining CGI, to make fixes to the site.

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Weekend Maintenance Will Affect Healthcare.gov

February 11, 2014 Morning Briefing

Meanwhile, Maryland officials say the problems with that state’s enrollment website are unlikely to be fixed before the March 31 enrollment deadline. Elsewhere, California is hiring more call center workers, and Illinois is reaching out to young adults with ads in the satirical online newspaper, The Onion.

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Missouri, Illinois Health Insurance Exchanges Gear Up Quietly

By Virginia Young, St. Louis Post-Dispatch September 23, 2013 KFF Health News Original

In Missouri, a decidedly low-profile campaign stems from a voter referendum last year barring the governor from moving forward on an exchange. In Illinois, officials partnered with the federal government to build the marketplace. Nonetheless, neither exchange has given any cost information to consumers.

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Accenture Tapped To Take Over Efforts To Fix Healthcare.gov

January 13, 2014 Morning Briefing

CGI, the company that was responsible for the construction of the federal health insurance website, will be replaced next month when its government contract to run the online portal ends.

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Despite Repairs To Health Website, Concerns Remain And Lagging Enrollment Could Create Problems

December 20, 2013 Morning Briefing

The Associated Press examines concerns that young people may not sign up for coverage as part of the law. Other news organizations report on a new poll, some of the problems insurers face and security issues.

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Geography Is Destiny When It Comes To Enrolling In Health Insurance Exchanges

By Jenny Gold October 13, 2013 KFF Health News Original

The new health insurance exchanges are now in their second week, and almost across the board, it has been a rocky start. But just how rocky depends on what state you live in and how many navigators have been hired to help people sign up.

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Pennsylvania Blues Plan Pinpoints Potential Customers Using Data

By Robert Calandra, Philadelphia Inquirer August 28, 2013 KFF Health News Original

With less than five weeks before the online exchanges created by the Affordable Care Act open for enrollment, insurers are using tools pioneered by political campaigns to identify potential customers and analyze their needs.

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Colorado Insurance Exchange Week One: Few Enrollments, Lots Of Interest

By Eric Whitney October 15, 2013 KFF Health News Original

Despite a relatively low number of people buying coverage in its first week, the board in charge of Colorado’s health insurance exchange is generally pleased with how it’s running. Connect for Health Colorado, which is branding itself as C4HCO, says it had 162,941 unique visitors to its website October 1-7. Of those, 226 purchased health […]

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Insurers’ Letters Spur Washington State Consumer Alert

By Amy Snow Landa, Seattle Times September 20, 2013 KFF Health News Original

This story was produced in partnership with The Washington state insurance commissioner issued a consumer alert Thursday advising state residents who buy their own health insurance to know their options when choosing their next health plan. The commissioner’s office issued the alert in response to dozens of phone calls and emails from consumers upset by […]

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Rocky Opening Leaves Health Law’s New Co-Ops Jittery

By Jay Hancock October 15, 2013 KFF Health News Original

Nothing is more important for a startup burning through cash than winning customers and revenue. So problems with the Affordable Care Act’s online marketplaces, also known as exchanges, aren’t just an inconvenience for the likes of Evergreen Health Co-op. They’re a threat. “It’s slowly getting better. Some people have gotten to the enrollment stage before […]

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My Place CT

By Kelsey Miller August 7, 2013 KFF Health News Original

Connecticut Department of Social Services’ Dawn Lambert discusses the state’s efforts to address residents’ long-term care needs while minimizing the strain on the state’s Medicaid budget.

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