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Susan Jaffe

Jaffe.KHN@gmail.com
@susanjaffe

Home Care Agencies Often Wrongly Deny Medicare Help To The Chronically Ill

By Susan Jaffe Photos by Heidi de Marco January 18, 2018 KFF Health News Original

Agencies sometimes turn away Medicare beneficiaries with chronic health problems by incorrectly claiming Medicare won’t pay for their services, say patient advocates.

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A Few Pointers To Help Save Money And Avoid The Strain Of Medicare Enrollment

By Susan Jaffe October 17, 2017 KFF Health News Original

Most beneficiaries have from Oct. 15 to Dec. 7 to decide on drug coverage and whether to switch from traditional Medicare to a Medicare Advantage plan.

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Money-Saving Offer For Medicare’s Late Enrollees Is Expiring. Can They Buy Time?

By Susan Jaffe September 22, 2017 KFF Health News Original

Sept. 30 marks the end of Medicare’s temporary offer to waive penalties for certain late Medicare enrollees with Affordable Care Act insurance coverage.

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Counting On Medicaid To Avoid Life In A Nursing Home? That’s Now Up To Congress.

By Susan Jaffe Photos by Heidi de Marco July 31, 2017 KFF Health News Original

Tighter Medicaid budgets could jeopardize states’ home-based services that help older adults and disabled people live in their homes instead of more expensive nursing homes.

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Feds To Waive Penalties For Some Who Signed Up Late For Medicare

By Susan Jaffe June 6, 2017 KFF Health News Original

People who were using marketplace plans instead of Medicare may qualify for the reprieve. They have until Sept. 30 to apply.

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Volunteers Help Ombudsmen Give Nursing Home Residents ‘A Voice’ In Their Care

By Susan Jaffe May 2, 2017 KFF Health News Original

Ombudsman’s offices represent long-term care residents on issues such as admissions and discharges, food, physical environment and abuse.

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By Law, Hospitals Now Must Tell Medicare Patients When Care Is ‘Observation’ Only

By Susan Jaffe March 13, 2017 KFF Health News Original

Not being officially admitted — a status known as observation care — can have financial consequences for beneficiaries, and patients had often complained they were not informed.

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Judge Accepts Medicare’s Plan To Remedy Misunderstanding On Therapy Coverage

By Susan Jaffe February 3, 2017 KFF Health News Original

Many seniors are denied coverage because therapists mistakenly believe that they must be making improvements to qualify for coverage.

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Medicare’s Coverage Of Therapy Services Again Is In Center Of Court Dispute

By Susan Jaffe January 30, 2017 KFF Health News Original

According to a settlement four years ago, Medicare was supposed to make clear to therapists that their services are covered even if beneficiaries are not improving. But that is not yet widely accepted.

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21 Medicare Health Plans Warned To Fix Provider Directory Errors

By Phil Galewitz and Susan Jaffe January 18, 2017 KFF Health News Original

Federal officials release names of insurers who ranked poorly in a recent review of their online directories’ accuracy.

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New Nursing Home Rules Offer Residents More Control Of Their Care

By Susan Jaffe January 4, 2017 KFF Health News Original

People in these facilities are now guaranteed more flexibility on food and roommate choices, as well as improved procedures for grievances and discharges.

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COBRA, Retiree Plans, VA Benefits Don’t Alleviate Need To Sign Up For Medicare

By Susan Jaffe December 14, 2016 KFF Health News Original

Thousands of people mistakenly think that if they have insurance, they can wait to sign up for Medicare Part B. Generally, insurance other than that provided by a current employer will not exempt them from Medicare’s strict enrollment requirements.

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Medicare Bars New ‘Seamless Conversion’ Efforts For Some Seniors

By Susan Jaffe October 28, 2016 KFF Health News Original

Some insurers have been allowed to move customers on the health law’s marketplaces into their Medicare Advantage plans when they become eligible for Medicare, but seniors complain they didn’t always know it was happening.

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Officials Warn Some Older Marketplace Customers To Switch To Medicare

By Susan Jaffe October 14, 2016 KFF Health News Original

The government is sending emails and letters to some seniors to warn them that if they are eligible for Medicare and stay on the health law’s exchange, they will have to repay any subsidies they receive and if they miss their Medicare enrollment opportunity, they will face a life-long penalty.

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Protecting California’s Seniors From Surprise Hospital, Nursing Home Bills

By Susan Jaffe August 29, 2016 KFF Health News Original

Lawmakers approve bill to help Medicare patients with “observation care” costs.

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FAQ: Hospital Observation Care Can Be Costly For Medicare Patients

By Susan Jaffe August 29, 2016 KFF Health News Original

A guide to help Medicare patients receiving observation care.

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Some Seniors Surprised To Be Automatically Enrolled In Medicare Advantage Plans

By Susan Jaffe July 27, 2016 KFF Health News Original

Concerns raised as health insurers automatically move members of their marketplace or individual plans who are eligible for Medicare.

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House Panel Extends Funding For Medicare Program To Help Consumers

By Susan Jaffe July 7, 2016 KFF Health News Original

The decision runs counter to a Senate committee that voted to strip the $52 million appropriation for the State Health Insurance Assistance Program, which helps beneficiaries understand their Medicare coverage and helps them with billing issues.

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Office of Medicare Hearings and Appeals logo

HHS Proposes To Streamline Medicare Appeals Process

By Susan Jaffe June 29, 2016 KFF Health News Original

The changes announced Tuesday seek to eliminate the backlog by 2021.

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Senate Panel Kills Medicare Program That Offers Help On Enrollment, Billing Issues

By Susan Jaffe June 17, 2016 KFF Health News Original

It’s not clear yet if the full Senate or House will concur in the plan to cut funding for the State Health Insurance Assistance Program, which operates in all states and gives beneficiaries free advice on enrollment in drug and insurance plans, appealing coverage decisions and applying for financial subsidies.

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