Latest KFF Health News Stories
Call Centers Replaced Many Doctors’ Receptionists. Now, AI Is Coming for Call Centers.
Artificial intelligence products with lifelike voices are being marketed to schedule or cancel medical visits, refill prescriptions, and help triage patients. Soon, many patients might initiate contact with the health system by speaking not with a human but with AI.
Flawed Federal Programs Maroon Rural Americans in Telehealth Limbo
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Flawed Federal Programs Maroon Rural Americans in Telehealth Blackouts
Taxpayers — through federal infrastructure programs — have paid billions of dollars to internet companies to hook up rural Americans. Some communities have nothing to show for it, leaving medically vulnerable rural patients disconnected and without access to telehealth.
Rural Hospitals and Patients Are Disconnected From Modern Care
Technological gaps handicap rural hospitals as billions in federal funding to modernize infrastructure lags. The reliance on outdated technology and piecemeal systems challenge staffs and erode patient care.
Congressman Blames Trump Team for Ending Telehealth Medicare Benefit. Not Quite Right.
Rep. Ro Khanna of California warned of Trump administration “cuts” to Medicare telehealth access hitting March 31. But if Medicare recipients lose telemedicine benefits that day, it will be because Congress failed to act.
‘Dead Zones’ Where Internet and Health Care Lag
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Sent Home To Heal, Patients Avoid Wait for Rehab Home Beds
Many patients ready to leave the hospital end up lingering for days or weeks — occupying beds that others need and driving up costs — because of a lack of open spots at nursing homes and rehabilitation facilities. A few health systems are addressing this problem by moving post-acute rehab into the home.
Millions in US Live in Places Where Doctors Don’t Practice and Telehealth Doesn’t Reach
Nearly 3 million Americans live sicker, shorter lives in the hundreds of rural counties where doctor shortages are the worst and poor internet connections mean little or no access to telehealth services.
For California Farmworkers, Telehealth Visits With Mexican Doctors Fill a Gap
The MiSalud app enables Spanish-speaking users in the U.S. to meet virtually with health professionals in Mexico via a smartphone app. At Taylor Farms in Salinas, California, the novel program has been a hit.
Este método, que podría llegar a tener gran utilidad en la era de los teléfonos inteligentes, es una aplicación que permite efectuar consultas médicas transfronterizas.
Telehealth Companies Boost Ad Spending While Taking on More Complex Medicine
Telehealth startups including Ro and Nurx are spending millions to promote themselves as easy dispensers of medicines. Some companies offer care for birth control, sexual dysfunction, and more complex conditions, including behavioral health disorders and obesity.
New California Laws Target Medical Debt, AI Care Decisions, Detention Centers
California has a few major changes coming to its health policy landscape in 2025. New laws that took effect Jan. 1 ban medical debt from credit reports, allow public health inspections of private immigration detention centers, and ban toxic chemicals in makeup.
Health Care AI, Intended To Save Money, Turns Out To Require a Lot of Expensive Humans
Despite the hype over artificial intelligence in medicine, the systems require consistent monitoring and staffing to put in place and maintain. Checking whether an algorithm has developed the software equivalent of a blown gasket can be complicated — and expensive.
Los sistemas de inteligencia artificial requieren una supervisión continua y una dotación de personal altamente capacitado para garantizar que funcionen bien.
Anti-Fraud Efforts Meet Real-World Test During ACA Enrollment Period
The federal government put guardrails in place to limit unauthorized plan sign-ups and switches. But the changes could prove to be a burden to consumers.
Dicen que los esfuerzos contra el fraude en ACA han dado resultados. Pero hay que estar alerta
Los Centros de Servicios de Medicare y Medicaid atribuyen esta reducción a las medidas adoptadas para prevenir problemas de inscripción y cambios de planes, que ya habían generado más de 274,000 quejas hasta agosto.
Readers Embrace ‘Going It Alone’ Series on Aging and Chastise Makers of Pulse Oximeters
KFF Health News gives readers a chance to comment on a recent batch of stories.
California Mental Health Agency Director To Resign Following Conflict of Interest Allegations
Toby Ewing, executive director of California’s Mental Health Services Oversight and Accountability Commission, is resigning amid an investigation into his conduct and revelations that he traveled to the U.K. courtesy of a vendor as he sought to protect state funding for its contract.
¿Se puede confiar en una mamografía para identificar el riesgo de enfermedad cardíaca?
La enfermedad cardíaca es la principal causa de muerte en los Estados Unidos. Fue responsable de más de 300,000 —o aproximadamente 1 de cada 5— muertes de mujeres en 2021.
A California Official Helped Save a Mental Health Company’s Contract. It Flew Him to London.
The director of a California state mental health agency traveled to the U.K. courtesy of Kooth, a digital mental health company with a $271 million contract to build a therapy app for the state’s youth. Weeks earlier, he pressed key legislative staffers to restore a proposed cut to Kooth’s funding.
