KFF Health News covers health care in the Midwest, with a bureau headquartered in St. Louis and staff reporters based in Iowa, Minnesota, and South Dakota.

Left Behind: Medicaid Patients Say Rides to Doctors Don’t Always Come

States are required to set up transportation to medical appointments for adults, children and people with disabilities enrolled in the Medicaid program, and contracts can be worth tens of millions of dollars for transportation companies. But patients say the companies that deliver those rides are showing up late — and sometimes not at all — leaving them in bad weather, disrupting their care and even causing injuries.