Investigations

Congress Said COVID-19 Tests Should Be Free — But Who’s Paying?

Some large employers interpreted themselves as exempt from new federal laws that say tests for the coronavirus should be free to patients. Large academic medical centers are holding back from sending bills to these patients to avoid a backlash over surprise billing.

Appendicitis Is Painful — Add A $41,212 Surgery Bill To The Misery

A young man averted medical disaster after a friend took him to the nearest hospital just before his appendix burst. But more than a year later, he’s still facing a $28,000 balance bill for his out-of-network surgery.

Paying It Forward: ‘Bill Of The Month’ Series, A Vital Toolkit For Patients, Wraps Year 2

In our ongoing, crowdsourced investigation with NPR and CBS, we’ve armed future health system pilgrims with the tools they need to avoid exorbitant medical bills and fight back against unfair charges. Here’s a look back at 2019’s stories.

For Her Head Cold, Insurer Coughed Up $25,865

A New York City woman, worried that her sore throat might be strep, got swabbed at her doctor’s office. The sample was sent to an out-of-network lab for sophisticated DNA tests ― with a price tag similar to a new SUV.

The Air Ambulance Billed More Than His Surgeon Did For A Lung Transplant

After Tom Saputo underwent double lung transplant surgery in 2018, he was stunned by a surprise bill of more than $11,000 for the 27-mile air ambulance ride to the hospital. State and federal proposals would crack down on extreme air ambulance charges, including a new California law that will limit how much some patients pay for air ambulance rides.