Telehealth Will Be Free, No Copays, They Said. But Angry Patients Are Getting Billed.
Politicians pledged to stop providers from charging for video appointments or telephone calls, but some patients are being charged $70 or $80 per virtual visit.
The independent source for health policy research, polling, and news.
81 - 100 of 102 Results
Politicians pledged to stop providers from charging for video appointments or telephone calls, but some patients are being charged $70 or $80 per virtual visit.
Dr. Nora Volkow, who heads the National Institute on Drug Abuse, details how emerging science points to added challenges for these patient populations and the public health system.
Under the national emergency, the government has waived a law that required patients to have an in-person visit with a physician before they could be prescribed drugs that help quell withdrawal symptoms, such as Suboxone. Now they can get those prescriptions via a phone call or videoconference with a doctor. That may give video addiction therapy a kick-start.
“Unscrupulous providers” could take advantage of the boom in treatment delivered via voice or video calls.
Emergency rule changes by the federal government and some insurers have made telemedicine a useful tool.
The COVID-19 pandemic is forcing changes to the U.S. health system that were previously unthinkable. Yet some fights ― including over the Affordable Care Act and abortion — persist even in this time of national emergency. Joanne Kenen of Politico, Margot Sanger-Katz of The New York Times and Alice Miranda Ollstein of Politico join KHN’s Julie Rovner to discuss this and more. Also, Rovner interviews KHN’s Liz Szabo about the latest installment of KHN-NPR’s “Bill of the Month.”
Millions of Americans are suddenly seeking care by connecting with a doctor electronically. Helping drive that trend, medical providers can now charge as much as they would for an office visit.
Scammers bent on defrauding Medicare are embracing the new technologies of remote diagnosis. Federal law enforcement is cracking down.
Amazon's personal assistant is gaining medical skills to provide coaching or transmit and monitor patient data. Besides the loss of the human touch, virtual medicine pursued in the name of business efficiency or profit bodes ill.
Federal officials are proposing that Medicare pay doctors for a 10-minute “check-in” call with beneficiaries. But many doctors already do this for free, and the plan would require a cost-sharing charge of many patients.
In this episode of KHN’s “What the Health?” Julie Rovner of Kaiser Health News, Anna Edney of Bloomberg News, Margot Sanger-Katz of The New York Times and Joanne Kenen of Politico answer listeners’ questions about health policy and politics.
All private health plans, Medicare, state Medicaid programs and the VA now cover some e-visits — albeit with restrictions.
Getting prisoners to a medical facility can be difficult, so corrections officials are increasingly setting up telemedicine programs for specialized needs, such as psychiatric, cancer and cardiac care.
In a program called OB Nest, Mayo has been using a telemedicine program in its obstetrics clinic in Rochester, Minn., that allows low-risk expectant mothers to forego some standard prenatal visits.
A multistate nursing agreement allows nurses to work in numerous states without the hassle and expense of obtaining licenses in each one. More than half of states have signed onto an upgraded version of the agreement — but not California.
One Indiana addiction specialist doesn't shy away from telemedicine, but he still requires in-person visits to begin and maintain his patients' Suboxone prescriptions.
Rand Corp. finds that telehealth encourages patients to seek care for minor illnesses they wouldn’t bother to make an office visit for, raising overall health costs.
The federal government is supporting efforts to test whether telemedicine strategies can be used to treat Appalachia’s painkiller addiction crisis.
Participants in a mostly online diabetes self-management program had lower blood sugar and were more likely to take their medicine regularly, study finds.
In an analysis published Monday in JAMA Internal Medicine, researchers found that text message reminders help patients do better when it comes to taking their medicines. But questions about the specific ways to make the most of this strategy remain.
© 2026 KFF