When a Quick Telehealth Visit Yields Multiple Surprises Beyond a Big Bill
For the patient, it was a quick and inexpensive virtual appointment. Why it cost 10 times what she expected became a mystery.
Technology
101 - 120 of 224 Results
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Doctors on (Video) Call: Rural Medics Get Long-Distance Help in Treating Man Gored by Bison
A rural South Dakota medic said using an ambulance video system to communicate with a doctor gave him peace of mind as he treated a patient who was seriously injured when gored by a bison.
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Feds Rein In Use of Predictive Software That Limits Care for Medicare Advantage Patients
Software sifts through millions of medical records to match patients with similar diagnoses and characteristics and then predicts what kind of care an individual will need and for how long. New federal rules will ensure human experts are part of the process.
By Susan Jaffe -
As More Patients Email Doctors, Health Systems Start Charging Fees
Doctors say billing for email consultations reduces message volume and gives them more free time. The increasingly prevalent practice has also raised fears about negative impacts to patient care.
By Harris Meyer -
Artificial Intelligence May Influence Whether You Can Get Pain Medication
To contain the opioid crisis, health and law enforcement agencies have turned to technology to monitor doctor and patient prescription data. Experts have raised questions about how these systems work and worry about their accuracy and potential biases. Some patients and doctors say they’re being unfairly targeted.
By Andy Miller and Sam Whitehead -
Be Aware: Someone Could Steal Your Medical Records and Bill You for Their Care
Consumers should know that this type of fraud can happen, whether from a large-scale breach or theft of an individual’s data. The result could be thousands of dollars in medical bills.
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What One Hospital’s Slow Recovery From a Cyberattack Means for Patients
U.S. hospitals have seen a record number of cyberattacks over the past few years. Getting hacked can cost a hospital millions of dollars, expose patient data, and even jeopardize patient care.
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What Does a Chatbot Know About Eating Disorders? Users of a Help Line Are About to Find Out
The National Eating Disorders Association’s help line has seen demand climb to unsustainable levels since the beginning of the covid pandemic, with more people reporting severe mental health problems, the nonprofit says. But staffers worry this chatbot may make things worse.
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Perspective
Denials of Health Insurance Claims Are Rising — And Getting Weirder
The Department of Health and Human Services is tasked with monitoring denials both by Obamacare health plans and those offered through employers and insurers. As insurers’ denials become more common, they sometimes defy not just medical standards of care but sheer logic. Why hasn’t the agency fulfilled its assignment?
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Perspective
An AI Chatbot May Be Your Next Therapist. Will It Actually Help Your Mental Health?
Given a dire shortage of human behavioral health providers in the U.S., it may prove tempting for insurers to offer up apps and chatbots to meet the federal mental health parity requirement. But artificial intelligence, by definition fake, can’t master the empathic flow between patient and doctor that’s central to therapy.
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AI May Be on Its Way to Your Doctor’s Office, But It’s Not Ready to See Patients
Giant corporations like Microsoft and Google, plus many startups, are eyeing health care profits from programs based on artificial intelligence.
By Darius Tahir -
An Outdated Tracking System Is a Key Factor in Texas’ Foster Care Shortcomings
The computer program, designed in 1996 to be a secure location for foster children’s medical and school records and histories of neglect and abuse, is older than Google — and has had far fewer updates.
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Ask a Chatbot: ‘What’s for Dinner?’
The AI program ChatGPT can save time and energy spent meal planning, especially for people with dietary restrictions. But be sure to double-check its work, users say.
The Kids Are Not OK
Episode 285A new survey from the Centers for Disease Control and Prevention finds that teenagers, particularly girls, are reporting all-time high rates of violence and profound mental distress. Meanwhile, both sides in the abortion debate are anxiously waiting for a district court decision in Texas that could effectively revoke the FDA’s 22-year-old approval of the abortion pill mifepristone. Alice Miranda Ollstein of Politico, Sandhya Raman of CQ Roll Call, and Joanne Kenen of the Johns Hopkins Bloomberg School of Public Health and Politico join KHN’s chief Washington correspondent, Julie Rovner, to discuss these issues and more.
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Will Your Smartphone Be the Next Doctor’s Office?
Entrepreneurs see smartphones as an opportunity to meet patients where they are. But many app-based diagnostic tools still need clinical validation to get buy-in from health care providers.
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Watch: Patient Sent to Collections for Surgery She Never Had
KHN Editor-in-Chief Elisabeth Rosenthal joins "CBS This Morning" to discuss how difficult a clerical error can be to fix and how patients can respond if it happens to them.
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A New Use for Dating Apps: Chasing STDs
For contact tracers of sexually transmitted diseases, telephones and text messages have become ineffective. Dating apps increasingly are their best bet for informing people of their exposure risks.
By Darius Tahir -
Patients Complain Some Obesity Care Startups Offer Pills, and Not Much Else
A new wave of obesity care startups offer access to new weight loss medications. But do they offer good health care?
By Darius Tahir -
Blind to Problems: How VA’s Electronic Record System Shuts Out Visually Impaired Patients
Veterans Affairs’ electronic health records aren’t friendly to blind- and low-vision users, whether they’re patients or employees. It’s a microcosm of America’s health care system.
By Darius Tahir -
Say What? Hearing Aids Available Over-the-Counter for as Low as $199, and Without a Prescription
The cheaper over-the-counter aids are for adults with mild to moderate hearing loss — a market of tens of millions of people, many of whom have until now been priced out because prescription devices can cost thousands of dollars.