Oona Zenda

Visit kff.org to read Oona's bio.

ozenda@kff.org

Your New Therapist: Chatty, Leaky, and Hardly Human

KFF Health News Original

With high demand for mental health care, a wave of artificial intelligence-powered chatbots are being marketed as therapy apps — with little evidence they work and few regulations.

States Change Custody Laws To Keep Children of Detained Immigrants Out of Foster Care

KFF Health News Original

As President Donald Trump’s heightened immigration enforcement continues across the country, some states are updating temporary guardianship laws to keep the children of detained and deported immigrants out of state custody.

How To Make a High-Deductible Health Plan Work for You

KFF Health News Original

Lower premiums often mean higher costs when you get sick and need care. Among the ways to plan ahead and soften the financial hit: health savings accounts, which act like a medical piggy bank.

To Avoid Care Disruptions, Know When the Clock Runs Out on Your Prior Authorization

KFF Health News Original

A Massachusetts woman knew the medicine her doctor prescribed required preauthorization, but she didn’t realize the approval had an expiration date. It took nearly three weeks of phone calls and paperwork to get her prescription refilled.

‘I Can’t Tell You’: Attorneys, Relatives Struggle To Find Hospitalized ICE Detainees

KFF Health News Original

Some hospitals are registering patients detained by federal immigration officers under pseudonyms and prohibiting staff from contacting family members. Attorneys and health care workers say the practices facilitate rights violations and create ethical concerns. Hospitals say they’re trying to protect patients.

Native Americans Are Dying From Pregnancy. They Want a Voice To Stop the Trend.

KFF Health News Original

Native American women face higher rates of death than other demographics. In response, Native Americans have been working with state and federal officials to boost tribal participation and leadership in maternal mortality review committees to better track and address pregnancy-related deaths.

To Knock Down Health-System Hurdles Between You and HIV Prevention, Try These 6 Things

KFF Health News Original

It’s been more than 10 years since the FDA first approved an HIV prevention drug. Today, people who could benefit from preexposure prophylaxis often struggle to access the lifesaving medicine or run into doctors without the education or empathy to offer affirming care. And those lapses can produce billing headaches.

Wielding Obscure Budget Tools, Trump’s ‘Reaper’ Vought Sows Turmoil in Public Health

KFF Health News Original

Through shrouded bureaucratic maneuvers, White House budget director Russell Vought and DOGE have quietly upended outbreak response, HIV treatment, and dementia care in communities across America.

So Your Insurance Dropped Your Doctor. Now What?

KFF Health News Original

Patients sometimes find themselves scrambling for affordable care when a contract dispute causes a hospital — and most of the doctors and other clinicians who work there — to be dropped from an insurance network. Here are six things to know if that happens to you.

Try This When Your Doctor Says ‘Yes’ to a Preventive Test but Insurance Says ‘No’

KFF Health News Original

A joint project of NPR and KFF Health News, Health Care Helpline helps you navigate the health system hurdles between you and good care. Send us your tricky questions, and we may tap a policy sleuth to puzzle them out. Here is what to do if your preventive care gets denied.

Republicans Call Medicaid Rife With Fraudsters. This Man Sees No Choice but To Break the Rules.

KFF Health News Original

Congressional Republicans successfully pushed to add hurdles to qualify for Medicaid by saying they would eliminate waste, fraud, and abuse. This is the story of a Montana man who explains why he said he is breaking the rules to keep his health insurance and his job.

Role Reversal: Millions of Kids Are Caregivers for Elders. Why Their Numbers Might Grow.

KFF Health News Original

As state officials anticipate Medicaid funding cuts that could strip resources for those with disabilities and chronic health conditions, an army of unpaid caregivers waits in the wings: children. At least 5.4 million kids are estimated to be caring for family members at home, a number likely to rise if Medicaid cuts hit professional home-based services.

Mental Health and Substance Misuse Treatment Is Increasingly a Video Chat or Phone Call Away

KFF Health News Original

More Californians are getting mental health or substance use disorder treatment online or over the phone than in person, according to a KFF Health News analysis of UCLA’s latest California Health Interview Survey. But the telehealth experience isn’t always positive.

Watch: How the FDA Opens the Door to Risky Chemicals in America’s Food Supply

KFF Health News Original

To a great extent, the FDA leaves it to food companies to determine whether their ingredients and additives are safe. Some chemicals and additives are tied to health risks while others are absent from product labels. Watch this video explainer to learn more.